C42E Ltd Privacy Policy
Effective from the date you signed it.
1. Introduction
Welcome to the Centre for Excellency & Equality Limited (C42E Ltd). At C42E Ltd, our team values your privacy and aims to protect your personal information. This policy explains how C42E Ltd collects, uses, shares, and safeguards your information when you use one of our platforms including the Rideshare platform. Specifically, the policy underlines how we use your data as part of the Rideshare platform. The Rideshare platform collects individuals’ data in the interest of connecting car’ owners (here defined as drivers) to share rides with passengers (here sometimes defined as riders).
By registering with C42E Ltd or using our services, you agree to the terms outlined in this privacy policy and the terms and conditions. If you wish to clarify something in this policy for which you are yet unclear, we advise you to contact our customer services to discuss the matter. You may need time to decide on this choice, we advise you to register when you agree with the terms and conditions of this policy.
2. Collection of information
C42E Ltd collects various types of information to facilitate interaction with customers and enhance our experience with our services. Below is the information our team collects:
a. Personal Information collected:
• Account Information: When you register with us, C42E Ltd may require you to create an account with us or we may collect your full name, email addresses, phone number, profile picture, and to some extent payment details.
• Postcodes: drivers and riders/Passengers are requested to share with us their home and workplace postcodes and sometimes their first line of addresses so that our team can work on the matching process and find who could travel or commute together.
• Profile Data: As part of complying with the safeguarding policy, we require you to share with us some details such as gender, age, and your personal preferences (requirements) for the purpose of matching between drivers or passengers.
• Verification information: To a large extent, the joining the Rideshare platform, C42E Ltd advised you to share with us documentation such as a driver’s license, ID card, DBS, or other proofs of identity to comply with safety and regulatory standards.
b. Information Collected for the matching process:
• Ride Details: C42E Ltd will require you to share with us data related to your rides, including routes, pick-up and drop-off locations, times, and dates.
• Communication Data: C42E Ltd may collect, use, and keep any correspondence you send through the service, including messages between riders and drivers.
• Device Information: C42E Ltd does sometimes collect data from the device you use to access our service, and these include IP address, browser type, operating system, and device model.
• Location Data: C42E Ltd does sometimes collect real-time geographic location data while using its app that facilitates matching rides and locating drivers in case of providing any emergency support (if requested).
c. Third-parties information:
• Background Checks: As previously mentioned, C42E Ltd may collect data from third-party services to ensure safety checks and comply with regulations standards.
• Social Media Accounts: Depending on how you choose to register with us, C42E Ltd may collect your social media account details. We may collect information from your public profile, including name, email, and contact list as rightly registered with your social media accounts.
3. Use of your information
C42E Ltd collects your information for the following purposes:
• Providing the services: C42E Ltd collects your information to provide services, customer support, and namely to facilitate the rideshare platform matches, and processing transactions.
• Safety and Security: For safety reasons and compliance, C42E Ltd collects your information to verify individual identities, conduct background checks, and make sure all activities run smoothly and a safe environment is in place for all our customers and mostly drivers and riders-passengers.
• Improving our services: C42E Ltd may collect your personal information to analyse users’ expectations and enhance platforms’ features, develop new tools, and personalize our content.
• Enhance communication: C42E Ltd may collect your personal information to send notifications about our services and update our terms and policies, promotions, and other administrative information.
• Compliance and legal requirements: C42E Ltd may collect your personal information to fulfill our legal obligations, respond to legal requests, enforce our terms and conditions, and safeguard compliance.
4. Share your information
We may share your personal information with the following parties:
• Drivers and Passengers: As you register with us for the Rideshare platform, you agree that C42E Ltd can share some of your personal information with either riders or drivers for the sake of matching. This concerns limited and necessary data (e.g., name, photo, sex, and contact information) to facilitate communication and interaction.
• Service providers: As you register for the Rideshare platform, you agree that C42E Ltd can share some of your personal information with third-party companies that provide services on our behalf, such as payment processing and/or background checks. C42E Ltd should make sure that the third-party entity or company does full comply with data protection and individual privacy and that these will be only used within the limit of our agreement.
• Business transfers: C42E Ltd may share your personal information after seeking your consent in the event of merging with another company.
• Law Enforcement: C42E Ltd may share and disclose your personal information if this is required by law or in response to valid requests by public authorities, such as court orders and our team ensures it is strictly used for only this purpose.
• Consent-based sharing: For any reason of our mutual interest, C42E Ltd may share and disclose your personal information with your explicit consent.
5. Data Retention
C42E Ltd retains your personal data only for as long as necessary to fulfill the purposes for which it was collected. For instance, whenever someone decides to unregister with the Rideshare platform, the customer will at the same time let us know that he or she wants her/his personal information deleted from our database. Once the data is no longer needed, it will be securely deleted or anonymized.
6. Rights and choices
Every customer is entitled to rights and choices about his or her personal information:
• Access and update: Everyone registered with us has the right to access, review, and update his or her personal information. You may also request the support of our team members to help you do so.
• Deletion: Everyone registered with us has the right to request the deletion of her or his data.
• Request restriction: Everyone registered with us has the right to object to putting a restriction during the processing of his or her data. After registering, you feel need time to reassess your choice and the types of data you need to provide. In this case, you have the right to object or put such restrictions.
• Doublecheck your data: Everyone registered with us has the right can request an original copy of the data recorded if you think it is relevant to doublecheck it.
• Withdraw Consent: Everyone registered with us has the right to withdraw her or his consent to process your data at any time he or she feels it is needed.
7. Security Measures
While your rights and our commitment to privacy are important, C42E Ltd has put in place measures to ensure that your personal information is held safely and securely recorded. These measures include:
• Data encrypted: Whenever C42E Ltd records your personal information, they are securely transmitted, and we use encryption protocols to send and share them within the platform.
• Access Controls: At the time C42E Ltd records your personal information, we ensure that those who have access to them are authorized personnel only.
• Monitoring: C42E Ltd performs regular security assessments and monitoring to detect any issue that may invade your data, and we prevent unauthorized people or entities from accessing or breaching your privacy.
• Your responsibility: Despite our efforts, no system can guarantee complete security. The first responsibility of data protection lies in your hands, and we request our customers to make sure they are aware of malicious techniques used by hackers. If you think there is something suspicious, don’t hesitate to get in touch with our team and they will support you. You are responsible for maintaining the confidentiality of your account essential and primordial.
8. Children’s privacy
C42E Ltd is intended to work with individuals who are above 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with her or his data, we will take steps to delete such information promptly.
9. Third-Party Services
C42E Ltd services may include links to third-party websites or services. In this case, C42E Ltd is not responsible for these third-party practices. We encourage our customers to carefully read the privacy policies of any third-party services you interact with via our services.
10. International Data Transfers
C42E Ltd aims to become a global platform. However, across different platforms (unless otherwise stipulated), our services will not share, transfer, or process your personal data outside of the UK (currently); meaning, our services will not share and process your data in countries other than your own. C42E Ltd will take all necessary steps and measures to ensure that your data is securely processed in accordance to this privacy policy.
11. Use of cookies and tracking technologies
For the sake of achieving its goals and mandate, C42E Ltd can use cookies and similar technologies to:
• Enhance users’ experience: C42E Ltd will ensure that the use of cookies and other technologies to understand the preferences and expectations of our customers are used in accordance with this regulation.
• Data analytics: C42E Ltd will ensure the use of cookies and other technologies to understand how different users interact with our services complies with the laws and regulations and it aims at identifying areas of improvement.
• Marketing: C42E Ltd will ensure that the use of cookies and other technologies to deliver some sort of personalized advertisements for the interest of the community and the company.
• Your personal choice: C42E Ltd understands that customers can choose ways to use cookies and manage their settings from the browser used. Remember that when you decide to disable the use of cookies, this can affect the functionality of services.
12. Changes or update the policy
As part of adjusting to laws and regulations, C42E Ltd will regularly update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date and shared with you so that you can learn and advise about the changes. C42E Ltd encourages all customers to periodically review this policy and advise what they think should be adjusted. Any continued use of our service after changes are communicated to you will mean that you have accepted the revised policy.
13. Dispute Resolution
If for any reason you have a complaint related to the way C42E Ltd handles your personal data and information, C42E Ltd advises all customers to contact us directly. In case any issue is unresolved, customers have the right to lodge a complaint with relevant data protection authorities.
14. Provisions for certain jurisdictions
C42E Ltd advises all users in the European Economic Area (EEA) and the United Kingdom, we process your personal data under the legal bases of consent, performance of a contract, legal obligations, and legitimate interests. Any questions or queries in relation to these legal bases or if you need further information, please reach out to our Data Protection Officer at centre42xe@gmail.com.
15. Language and Translations
The original version of this privacy policy is provided in English and other languages are translated from this one. For any inconsistency or misunderstanding of certain formulations, the English version shall prevail.
16. Final Remarks
For C42E Ltd, your privacy is part of our priority and highly essential to us. C42E Ltd is committed to maintaining transparency and integrity in handling your personal data. By choosing to join the C42E Ltd community, you trust us with your personal information, and we pledge to use it responsibly and securely.
17. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
• Email: centre42xe@gmail.com
• Address: 20 Hillman Drive, S433SJ
• Phone: +447438246959
Thank you for being part of C42E Ltd community
Views: 45